Terms of service

📄 Terms of Service

Last Updated: July 26, 2026

Welcome to Haya Fashion Wear. By accessing our website or purchasing products from our store, you agree to be bound by the following Terms of Service. Please read them carefully before placing an order.

1. General Information

Haya Fashion Wear is an online store offering ladies undergarments, lingerie, bras, panties, shapewear, and related fashion products.

By using our website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.

2. Product Information

We make every effort to display product descriptions, sizes, and images as accurately as possible.

However:

  • Actual product colors may vary slightly due to screen settings.

  • Product measurements may have minor variations.

  • Availability of products is subject to stock levels.

3. Product Use & Hygiene

All undergarments are personal-use items.

For hygiene and safety reasons:

  • Products should be used according to their intended purpose.

  • Used, washed, altered, or damaged items cannot be returned or exchanged.

  • Customers are responsible for selecting the correct size before placing an order.

4. Orders & Payment

When placing an order, you agree that:

  • All information provided is accurate and complete.

  • Payment details are valid.

  • Orders are subject to acceptance and availability.

We may refuse or cancel orders in cases of:

  • Suspected fraud

  • Incorrect pricing

  • Stock unavailability

  • Violation of these Terms

5. Order Processing

Orders are generally processed within 1–3 business days after order confirmation.

Processing times may be extended during sales, holidays, or periods of high demand.

6. Delivery

We currently deliver across Pakistan.

  • Standard delivery time: 3–7 business days

  • Remote areas may require additional delivery time.

  • Delivery times are estimates and may vary due to courier services or unforeseen circumstances.

7. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.

Due to hygiene reasons, most ladies undergarments cannot be returned or exchanged once delivered unless the item received is defective, damaged, or incorrect.

8. Pricing

All prices displayed on our website are in Pakistani Rupees (PKR).

We reserve the right to change prices, promotions, or discounts at any time without prior notice.

9. Intellectual Property

All content on this website, including images, logos, graphics, product descriptions, and text, is the property of Haya Fashion Wear and may not be copied, reproduced, or used without written permission.

10. Limitation of Liability

Haya Fashion Wear shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

Our maximum liability shall not exceed the amount paid for the product purchased.

11. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

12. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Updated versions will be posted on this page with a revised effective date.

13. Contact Information

For any questions regarding these Terms of Service, please contact us:

Haya Fashion Wear
📧 Email: Hayafashionwear12@gmail.com
📍 Rawalpindi, Punjab, Pakistan

By using our website and placing an order, you agree to these Terms of Service.