Privacy policy

Privacy Policy

Last Updated: July 26, 2026

Welcome to Haya Fashion Wear. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, place an order, or interact with our services.

Information We Collect

When you use our store, we may collect the following information:

Personal Information

  • Full Name

  • Email Address

  • Phone Number

  • Shipping Address

  • Billing Address

Order Information

  • Products ordered

  • Order history

  • Payment details

  • Transaction records

Device Information

  • IP address

  • Browser type

  • Device information

  • Website usage data

How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Provide customer support

  • Send order confirmations and tracking details

  • Improve our products and services

  • Prevent fraud and unauthorized transactions

  • Comply with legal obligations

  • Send promotional offers and updates (with your consent)

Product Privacy & Discretion

As a ladies undergarments store, we understand the importance of privacy.

  • All customer information is kept confidential.

  • Orders are packed discreetly whenever possible.

  • We do not publicly share customer purchase information.

  • Your personal shopping preferences remain private.

Payment Information

We may accept Cash on Delivery (COD), bank transfers, EasyPaisa, JazzCash, debit cards, credit cards, and other approved payment methods.

We do not store your complete payment card information on our servers. Payments are processed through secure payment providers.

Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve website performance

  • Remember your preferences

  • Analyze website traffic

  • Provide a better shopping experience

You can disable cookies through your browser settings if you prefer.

Sharing of Information

We do not sell or rent your personal information.

Your information may be shared only with:

  • Shopify (our e-commerce platform)

  • Payment service providers

  • Courier and delivery companies

  • Legal authorities when required by law

These third parties are only allowed to use your information for providing services related to your order.

Shopify Services

Our store is powered by Shopify. Shopify may collect and process certain information necessary to operate the website, process orders, and improve store functionality.

For more information, please review Shopify's Privacy Policy at:
https://www.shopify.com/legal/privacy

Data Security

We implement reasonable security measures to protect your information from unauthorized access, misuse, or disclosure.

However, no online system can guarantee 100% security.

Children's Privacy

Our products and services are intended for adults. We do not knowingly collect personal information from children under 16 years of age.

Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Withdraw marketing consent

  • Request details about how your data is used

To exercise these rights, please contact us.

Data Retention

We retain your information only as long as necessary to:

  • Complete transactions

  • Provide customer support

  • Meet legal and tax obligations

  • Resolve disputes

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have questions regarding this Privacy Policy, please contact:

Haya Fashion Wear
Email: Hayafashionwear12@gmail.com
Location: Rawalpindi, Punjab, Pakistan 46000

By using our website, you agree to the terms of this Privacy Policy.