Shipping policy

🚚 Shipping Policy

Last Updated: July 26, 2026

Thank you for shopping with Haya Fashion Wear. We are committed to delivering your order safely, securely, and as quickly as possible throughout Pakistan.

1. Order Processing Time

  • All orders are processed within 1–3 business days after order confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

  • Once your order is dispatched, you will receive a confirmation message with tracking details (where available).

2. Delivery Time

  • Standard Delivery: 3–7 business days across Pakistan.

  • Remote Areas: Delivery may take up to 10 business days.

  • Delivery times may be extended during public holidays, sales events, or periods of high order volume.

3. Shipping Charges

  • Free Delivery Across Pakistan on all orders unless otherwise stated.

  • Any special shipping promotions will be clearly mentioned on our website.

4. Order Tracking

  • Tracking information will be provided via SMS, WhatsApp, email, or courier tracking service when available.

  • Customers can contact our support team for shipment updates.

5. Delivery Address

Customers are responsible for providing accurate shipping information.

Please ensure that:

  • Your full name is correct.

  • Your phone number is active and reachable.

  • Your complete delivery address is provided.

Haya Fashion Wear will not be responsible for delays or failed deliveries caused by incorrect address information provided by the customer.

6. Failed Delivery Attempts

If a delivery attempt fails due to:

  • Incorrect address details,

  • Customer unavailability,

  • Refusal to accept the parcel,

the order may be returned by the courier company. Additional shipping charges may apply for re-delivery.

7. Delivery Delays

While we strive to deliver all orders within the estimated timeframe, delays may occasionally occur due to:

  • Weather conditions

  • Public holidays

  • Courier service disruptions

  • Remote delivery locations

  • Circumstances beyond our control

We appreciate your patience in such situations.

8. Damaged or Missing Items

If your order arrives damaged or if any item is missing, please contact us within 24 hours of delivery with clear photos and your order details.

We will review the issue and provide an appropriate solution.

9. Contact Us

For shipping-related questions or support, please contact:

Haya Fashion Wear
📧 Email: Hayafashionwear12@gmail.com
📍 Rawalpindi, Punjab, Pakistan

By placing an order with Haya Fashion Wear, you agree to the terms outlined in this Shipping Policy.